Sterling Commerce Applications
‘Bridging the Gap’ - iGlobal Group is a leading provider of business transformation software and services. We provide quality process consulting, tailored solutions expertise, and accelerators in solution design, development and integration. We always strive to provide the appropriate teams with the right technical and business expertise to offer clients innovative solutions to their business issues. Our mission is to provide our clients with innovative and cost-effective business solutions through the efficient deployment and integration of information technology.
In today's business environment, relentless competition requires increasingly complex multi-channel fulfillment solutions-often spanning organizational and geographic borders. Businesses must exploit emerging business opportunities by rapidly adopting new technology, including Web-based solutions. Our application services group offers consulting and delivery expertise in end-to-end systems integration and custom application development. Our services are designed to drive innovation and expansion into new marketplaces while reducing overall costs.
iGlobal’s Application Services practice provides expertise across the entire application life cycle. Our experience encompasses nearly every application type-- from legacy mainframe systems to Web-based and custom applications, plus off-the-shelf solutions from leading vendors like Sterling Commerce and SAP. By utilizing iGlobal’s expertise for everything from staff augmentation to full-blown application services implementation teams, any company can maintain stability and productivity, while reducing total cost and time-to-market. iGlobal advises, designs, implements, and supports the following software solutions and processes:
- Order Capture
- Order Management
- Global Inventory Visibility
- Warehouse Management
- Reverse Logistics
- Financial Systems
We assist clients with the design, build and management aspects of their transformation to on demand e-businesses. This includes multi-delivery options, integration of new and emerging technologies, and leveraging open standards such as Web Services. Our primary goal is to help position our clients for success.
Our approach
iGlobal’s Application Services are designed to address critical client issues with business outcomes that drive ROI across entire enterprise. Our skilled professionals and top-tier methodologies offer clients the opportunity for timely return on investment (ROI) for their technology-enabled initiatives. We use industry standard processes for managing and delivering quality solutions; Our predefined methodology and implementation frameworks allow us to bring years of industry-specific expertise to our clients benefit at a moments notice. This allows for more agile and complete Software Design Life Cycle (SDLC) processes to support the most Agile enterprises.
iGlobal’s Accelerated Implementation Methodology (iAIM)™
iGlobal’s Accelerated Implementation Methodology (iAIM™) Implementation Management is a fulfillment software solution methodology design to accelerate package implementation for products like Sterling MCSF platforms. As a methodology it provides a set of well defined processes and predefined templates that promote best-in-breed fulfillment solutions while facilitating implementation, management, and control. The methodology allows customers to implement tailored solutions using much shorter engagements. This method includes:
- Defined set of processes and controls designed to facilitate a top-notch retail solution that meets the strictest industry standards.
- Pre-Defined documentation for all standard documents in all phases: Define, Design, Develop, Deploy, Test, & Support
- Complete implementation and customization guides and documentation for the entire suite of pre-configured components
Partnership Focus
iGlobal parners with software firms and their existing/potential clients to help create the most collaborative business landscape possible. From collaborating to provide quality resources, to helping facilitate sales and implementation, iGlobal’s application services practice is dedicated to the creation and maintenance of strategic partnerships that enable us to deliver the right solution, with the right people, every single time. iGlobal partners with our client to help them become self sufficient along the way.
Our global alliances help transform business processes by improving flexibility and effectiveness. iGlobal’s large-scale implementation expertise and world-class delivery capabilities ensure successful implementation of Sterling Commerce’s Multi-Channel Fulfillment and business Integration solutions.
Retail Expertise
The Complex Business Landscape
In recent years a convergence of worldwide economic and socio-cultural trends produced new pressures and opportunities for retailers. Barriers to global trade are significantly reduced, and huge changes in demographics are changing the local and global consumer landscape. With the ever-increasing global visibility of significant cultural and economic factors through the internet and media, the business landscape is increasingly reactive and fragile. These trends are creating many opportunities for market expansion and competitive advantage through the application of integrated global sourcing strategies, but also creating an intricate supply chain that is complex and costly to administer, and volatile consumer spending trends.
In response to this volatile consumer landscape, catalog retailers are opening physical stores; traditional brick-and-mortar retailers are launching catalogs, and almost everyone is looking into m-commerce applications. The dominant value retailers are persistently reducing prices and attacking market share by exploiting their hyper-efficient supply chains to attack competitors’ markets with lower prices on the same products. New technologies are also becoming available which enable approaches to providing value to customers and enable previously undreamt of lean supply chain strategies. Certain retailers are moving faster than others in the adoption of these technologies and enjoying the competitive advantage, while others fall further behind. iGlobal has the experience and knowledge to enable and support the agile enterprise, with industry specific knowledge driving our implementations.
The iGlobal Retail Application Services
iGlobal helps retailers confront the challenges of the highly competitive contemporary retail environment with advanced planning and supply chain software solutions that enable a superior, differentiated customer shopping experience, supply chain efficiency, and revenue growth. In order to enable their growth in a complex and highly competitive environment, retailers must focus on three key strategy imperatives:
- Provide a high quality, differentiated customer experience by carrying the right products, at the right price and with the right (minimal) amount of inventory.
- Streamline and take cost out of the supply chain to increase margins and competitiveness by improving asset utilization, inventory visibility, and ensuring that each division and supply chain partner has access to a uniform source of product and supply chain data.
- Identify ways to grow revenue beyond simply opening more stores by providing solutions that increase visibility and enterprise-wide collaboration.
iGlobal application services practice addresses these needs by rapidly executing solutions that:
- Enable a differentiated superior shopping experience, customized to the most granular level, and capable of reacting to changing circumstances, even at peak traffic times, all while simultaneously driving inventory productivity.
- Optimize the structure and technological infrastructure of the supply chain to support global sourcing and lean supply chain strategies, and also execute these strategies in the most cost efficient manner in order to protect and grow margins.
- Allow retailers to rapidly, and cost effectively, implement and change planning and supply chain business processes across the entire enterprise in order to stay ahead of the competition.
